Customer service


At Mancon we take Customer Service very seriously as we realize you have many choices as to whom you entrust to take care of your needs.

Our Customer Service Department is available by phone Monday through Friday from 7:30 am to 4:30 pm by calling 757-460-0879.

You can also write to customerservice@manconinc.com with any questions you might have.

Payment

What payment methods to you take?

All prices located on the web site or in our catalog are in U.S. dollars and all payments must be made in U.S. funds. Visa, Master Card, American Express, and Discover are accepted.

Do you offer credit?

Yes, to apply for credit, please fill out this application and email it to customerservice@manconinc.com. Mancon Credit Application (PDF)

Delivery

Deliveries within the Hampton Roads, Richmond, and northeastern North Carolina are made on our own fleet of trucks at no additional charge.

Shipping points outside our normal delivery area are accomplished via UPS or Fed Ex ground service as well as USPS or common carrier (depending upon the size of the shipment). Please note, freight/shipping charges will be added to your final invoice. We do not offer C.O.D. shipments outside our local delivery area. Weights and package quantities shown on the site are approximations. Where applicable, tax will be added to the freight charges.

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